Confusion - Approved then declined

<p>I did an application online for a R129.00 ****le with Vodacom (REF ********** 2). I then received an email saying "Good News - Your Vodacom contract application has been approved. If you have not confirmed your order please confirm your order now".</p> <p> </p> <p>I then received a call from Lynette who then processed to confirm that yes I do have an approved order on their system however she would need to transfer my application to her name in order to complete my order. She said this would take 10 mins and she would call me back. 2 - 3 hrs later she calls back and says "Oh sorry but your application has been declined because your score is vfery low" BUT NOW WHY THE **** DID YOU 1ST SAY IT WAS APPROVED IF MY SCORE DIDNT MEET YOUR CRITERIA?????? SOOOO ****ED OFF!!! </p> <p> </p>