Confusion

I am really frustrated with regards to my Vodacom account due to Elite Mobile dishonesty. I don't see why as a customer must be at fault.

I want to know why I should pay R689.88 if you didn't fix the account on your side. Why must I pay for something I didn't ask for the migration and I didn't ask for the migrations to be done on my accounts. You can ask Elite Mobile to pay in the difference.