KG
Keith G
1 reviews | Active since Nov 2021
06 Jan 2022, 19:27
Confusion
See below my issue with Vodacom so early.
So what now? Now I'm waiting for their feedback after a legit query. First I did not request anything and they kept hounding me for verification and they could still not answer me as to why they kept following up on a query that didn't exist (or was sorted days before)
Now that I do need assistance and have supp**** all the details requested, for a real query, now I get no assistance. Makes me laugh the confusion in 2022. Whats happening?
Kind regards,
Keith Gerber
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
07 Jan 2022, 08:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jan 2022, 08:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
KG
Keith G's updateReviewer Update
10 Jan 2022, 11:30Still no call or feedback.
KG
Keith G's update10 Jan 2022, 11:30
Reviewer Update
Still no call or feedback.
KG
Keith G's updateReviewer Update
11 Jan 2022, 19:47Still nothing. For **** sakes vodacom.
KG
Keith G's update11 Jan 2022, 19:47
Reviewer Update
Still nothing. For **** sakes vodacom.
KG
Keith G's updateReviewer Update
16 Jan 2022, 18:20I give up
KG
Keith G's update16 Jan 2022, 18:20
Reviewer Update
I give up