MM
Mohale M
1 reviews | Active since Jun 2020
22 Sept 2022, 10:32
Confusing Service
I have bought data bundle for R49 and I did not receive this data. When calling the contact centre I was informed that my phone number is a contract number I should speak to contract department but the contract department says I am prepaid.
Kindly assist.
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Vodacom's replyOfficial
22 Sept 2022, 11:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Sept 2022, 11:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team