EK
Edmore K
1 reviews | Active since Aug 2012
19 Aug 2015, 16:14
Confusing Decision
I app**** for a Vodafone R209-Z router from Vodacom Thohoyandou. Although I ended up submitting my contract of employment under protest for the contract to be approved, I am surprised by the approved deal. The approval says I do not qualify for the router I app**** for! Rather I qualify for a USB modem for R75/month or another contract for R499/month. Yet the one I want costs R99/month! This is shocking and confusing! Can someone explain to me. How do I qualify for a more expensive package and not qualify for a cheaper one? Please....
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
19 Aug 2015, 19:21Hello EKori1,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,
Vodacom's reply19 Aug 2015, 19:21
Official
Hello EKori1,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,