TM
Thikho M
1 reviews | Active since Jun 2018
04 May 2021, 08:44
Confusing contract
I see on the vodacom app it showas money i owe and bill so i dont understand
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
04 May 2021, 08:55Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 May 2021, 08:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
TM
Thikho M's updateReviewer Update
04 May 2021, 09:08Irrelevant response again vodacom
TM
Thikho M's update04 May 2021, 09:08
Reviewer Update
Irrelevant response again vodacom
TM
Thikho M's updateReviewer Update
04 May 2021, 09:09Irrelevant response again vodacom
TM
Thikho M's update04 May 2021, 09:09
Reviewer Update
Irrelevant response again vodacom
Vodacom's replyOfficial
05 May 2021, 14:18Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have emailed the Invoice as requested. Kindly note that the Airtime advance is for loans that was not previously paid. You currently have an amount of open loans of R109.00, the last being requested on the 3rd May 2021. Regards Consumer Website Team
Best regards,
Vodacom's reply05 May 2021, 14:18
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have emailed the Invoice as requested. Kindly note that the Airtime advance is for loans that was not previously paid. You currently have an amount of open loans of R109.00, the last being requested on the 3rd May 2021. Regards Consumer Website Team
Best regards,
TM
Thikho M's updateReviewer Update
06 May 2021, 08:15You said you will send everthing with a date and show that contract bill airtime advance
TM
Thikho M's update06 May 2021, 08:15
Reviewer Update
You said you will send everthing with a date and show that contract bill airtime advance