pK
pontsho K
1 reviews | Active since Jun 2021
14 Jul 2022, 18:44
Confuses
Hello Peter please assist me I am so confused with what Vodacom is doing to my profile it is really not fair what they doing.They change my package and I couldn't afford it that resulted in it been in areas .I paid it off and asked them to change it to the initial package they did not change it and it accumulated again I called them no dispute the payment but they are forcing me to pay the money which I don't have
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Vodacom's replyOfficial
15 Jul 2022, 08:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Jul 2022, 08:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,