LO
LAUREN O
1 reviews | Active since Sept 2009
02 Dec 2024, 09:42
Confused Customer
Please have a look at my account, I see there's an amount sitting as outstanding for my Fibre. I'm not sure how that could be, because I've paid the full amount due as R800.60 on the 30 November. Which I do every month without fail. I'm not sure how that mistake could happen on your side this month?
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Vodacom's replyOfficial
02 Dec 2024, 10:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Dec 2024, 10:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team