Confused customer

<p>I have a contract phone with vodacom of which iam still paying for it and i's still under warranty.it has been giving me problem lately not working properly apparentlythe problem was software I took it back to where i bought it and I was told to pay R848. I then requsted my device back unrepaired because I could pay that amount.Now im told that in order to get my device back I will have to make payment of R570 rejection fee. I an realy confused</p>