CG
Clyde G
1 reviews | Active since May 2013
30 Oct 2024, 11:42
Confused and Dishonest staff at Vodacom Cornubia
Poor service from Vodacom store in Cornubia Durban.
I went through to purchase a prepaid sim card and was instead sold a LTE data sim card for R49. (2gb + 2gb)
Also only noticed the staff dishonesty after leaving the store and looking at the receipt. I had paid R50 for the R49 sim card and given no change yet the till slip showed I had tendered R49.
Now I have a useless LTE sim card that says I'm not authorized to use this service when trying to make a call. Call rates extremely high due to it being a LTE sim. Overall not happy with the experience and service recieved from this store and do not recommend it to anyone.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
30 Oct 2024, 12:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Oct 2024, 12:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
