JM
Johan M

1 reviews | Active since Oct 2009

21 Jun 2021, 16:18

Confirmed pathetic service

Vodacom confirmed they are having issues with the tower in my area. So this means that I'm unable to receive 80% of my calls as it goes to voicemail. Now they say they are looking in sharing a tower close to me but that is not even in budget yet and MIGHT be done in 2023. So I have to keep paying a contract, that does not work at my home, even though your coverage map displays I have more than adequate coverage. Vodacom are *********.

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Replies (1)
Vodacom
Vodacom's reply21 Jun 2021, 19:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team