Confirmation Message *Business Name:* Vodacom *Review:* I sent an email cancellation notice to Vodacom in November, I was surprised to see the debit order going off in December

Confirmation Message *Business Name:* Vodacom *Review:* I sent an email cancellation notice to Vodacom in November, I was surprised to see the debit order going off in December. I went to the store in January and they assured me it was canceled, and the money was deducted.Last week I went to Vodacom Nicolway where we called to cancel the contract, and I was told it was but the SMS notification says that Vodacom has converted my contract to a month-to-month and thereby not cancelled. I don't know what to do anymore since writing two emails, calling, and going into the shop is failing to enable my expired contract to be canceled *Rating:* Contract not cancelled even after 3 attempts since November 2023.