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Rhoda Mfayela nyambayaya.mfayela

1 reviews | Active since Jan 2025

23 Jan 2025, 22:55

Confirmation Message *Business Name:* Vodacom *Rating:* 1 out of 5 *Review:* I cancelled insurance for my phone in april 2024 and it was never cancelled i phoned again in september no help whatso ever and i was credited with R117 but was the wrong amn

Confirmation Message *Business Name:* Vodacom *Rating:* 1 out of 5 *Review:* I cancelled insurance for my phone in april 2024 and it was never cancelled i phoned again in september no help whatso ever and i was credited with R117 but was the wrong amnt and i was told it was cancelled in sept that is why i got that amnt. They owe me from apri to sept 2024 im still waiting i was told the manager will call that never happened

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Replies (1)
Vodacom
Vodacom's reply24 Jan 2025, 08:13
Official
 
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team