1 reviews | Active since Aug 2017
Confidence or lack thereof in Vc systems
Concern with the "glitches" Vc has eg with data and other 'services' where Vc is at fault. How often are there glitches we dont know about? I dont have a warm feeling!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
We have now reimbursed all customers affected by last night’s billing issue.
All related out-of-bundle charges are refunded and depleted bundles have been reinstated.
We sincerely apologise for the inconvenience.
Regards,
RM
We have now reimbursed all customers affected by last night’s billing issue.
All related out-of-bundle charges are refunded and depleted bundles have been reinstated.
We sincerely apologise for the inconvenience.
Regards,
RM