1 reviews | Active since Feb 2015
Coned into new product AGAIN
Sold a tablet by *********. Consultant used my acc to tell my husband what I am spending on data threatening to disclose my usage if I didn't by product. Product arrived. We had to drive to postnet to send a fax copy of id. Sigh. We are on a farm. 2x. It's now 48 hrs and not a second of info provided on how to use new purchase. Phone vodacom it's not their problem their activation is by cell phone. And with tears in my eyes I beg u where?? Where do u tell me this??? Where do I know I have to call u?? Dude! Gerard grobler answers my call from pe call centre 'sorry madam u have to call between 8-5 awsome he gives me incorrect no to dial after stressing this is not his problem. Vodacom biatch put this on a piece of paper when u deliver device!!!!
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
