BG
BIANCA-LEE GROSSETT

1 reviews | Active since Feb 2015

25 Mar 2015, 23:35

Coned into new product AGAIN

Sold a tablet by *********. Consultant used my acc to tell my husband what I am spending on data threatening to disclose my usage if I didn't by product. Product arrived. We had to drive to postnet to send a fax copy of id. Sigh. We are on a farm. 2x. It's now 48 hrs and not a second of info provided on how to use new purchase. Phone vodacom it's not their problem their activation is by cell phone. And with tears in my eyes I beg u where?? Where do u tell me this??? Where do I know I have to call u?? Dude! Gerard grobler answers my call from pe call centre 'sorry madam u have to call between 8-5 awsome he gives me incorrect no to dial after stressing this is not his problem. Vodacom biatch put this on a piece of paper when u deliver device!!!!

0
Replies (1)
Vodacom
Vodacom's reply26 Mar 2015, 11:02
Official
Hello SPEEDYBINK,

Thank you for the posting.

The matter has been escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team