TN
Thabo N

1 reviews | Active since Oct 2021

06 May 2026, 22:57

******** conduct

I just don't understand how Vodacom sales people operate i was called to be upgraded at no extra charge cause i don't use any of the benefits they give on a monthly basis 1gig data sms's and 50minutes so she said she's taking that away and giving me R320 airtime at no extra charge my bill doesn't change come 1st of may my bill changed its more the sale was based on lie i wasn't gonna agree to it if she didn't lie now am sitting with an unpaid bill cause i logged a call and no one attends to it

0
Replies (2)
Vodacom
Vodacom's reply07 May 2026, 08:01
Official
Dear Customer, 

Thank you for making us aware of your complaint. 

Kindly be advised that a consultant will make contact with you in due course to assist with your query. 

***Please note*** Beware of phishing ****s. 

Vodacom will not contact you via Whatsapp to request your personal details 

Regards, 
Vodacom Consumer Website Team
TN
Thabo N's update09 May 2026, 11:57
Reviewer Update
No contact still and this will impact negatively on my credit 😔