1 reviews | Active since May 2016

23 Feb 2017, 12:58

Condesending message when unsubscribing to their spam sms's they keep sending.

<p>is this a joke? I dont want to recieve spam sms's from you. This is condesending. <br /><br />We are sorry that you do not want to receive exclusive offers, freebies and important updates for 061######## anymore. If you change your mind, reply START. Power to you!</p>

0
Replies (2)
Vodacom
Vodacom's reply23 Feb 2017, 14:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply27 Feb 2017, 12:45
Official

As per telephonic discussion,feedback provided.

Regards

FM