FM
Fezeka M
1 reviews | Active since Jul 2016
18 Sept 2024, 09:07
Condesding and unhelpful supervisor
They will not fix your issue, but instead regurgitate the same scripted line just to further frustrate you. Had to ask to speak to a supervisor called Sindy who was condescending and would not even attempt to assist and repeated the same line over and over.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
18 Sept 2024, 10:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply18 Sept 2024, 10:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team