LB
Lerato B

1 reviews | Active since Oct 2013

03 Sept 2024, 14:08

Condescending cancelation consultant.

I finally cut ties with Vodacom but it did not go without drama a Ms N Mkhize who is employed at Vodacom cancelations showed me flames with her condescending attitude, went to a point of hanging up the call without helping. She instructed me to look for my statements on my email as I am looking for my statement she comes for me when I told her to calm down she hung up the call. Good bye Vodacom. Sobe niphinde nindibone shame.

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Replies (1)
Vodacom
Vodacom's reply03 Sept 2024, 14:33
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team