Conclusion

Hi I have a big problem with Vodacom it's been three years now ,I didnt know what to do anymore, it all started when I took 2 contract fones on special okay I paid for the period I was given 24 months to settled it was on the 30/11/2020 I callefnVodacom toncamcelmtue contractnuence ainwas done paying.

Inepoke to a lady who told.me they cant cancel because I wont be able to use my number anymore the number I've been using even before I took contract I was them advised I can take imagrade where I will be sent air time to keep my number .I took the offer them continued paying up until I paid more than agreement I called back to find out why am I paying more then it was fixed when I called the person I spoke to I ask him if I can't pay anymore can I cancel he said yes.I then kept on paying again the same problem of paying more happened.

I called them to find out why am I paying more cause when I checked on my invoice I saw subscription I know nothing about I asked them to remove those subscriptions then the guy did but not only do that after the call when I got SMSes he updated the contract without letting me know I called back I was told they cant cancel cause its updated already .I lost my job July 2024 on the 31st I called them to tell them I want to cancel I cant pay anymore I'm no longer working the guy told me he can't because there contract end 2026 feb. I told him I know nothing about that he then said when I called it was updated I told him never called for that I want them to cancel he then said there is nothing he can do? he then said I must rate him I was angry I did not even rate after a day I got messages that its upgraded to my surprise its no longer air time but data and I never agreed on this I'm just ****ed off cause I told them I not working but they keep on sending messages for payment why cant then stop sending data then I will pay for this month then case closed Im so angry with vodacom Inregret taking contract fones from them .

I went to different vodacom branches for assisted but always told.to call trade route mall , Maponya signet vodacom in lenasia and more