LG
Lizaan G
1 reviews | Active since Apr 2023
07 Feb 2025, 07:49
Concerns about data package and mystery amount on bill
Good day,
Please can you have someone contact me urgently to discuss 2 concerns i have. * I was supposed to received a data package which i did not receive. * An amount is on my bill for this month for Purchased Content 2, i have no recollection of this purchase or what it could be.
Best regards
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
07 Feb 2025, 07:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply07 Feb 2025, 07:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
LG
Lizaan G's updateReviewer Update
10 Feb 2025, 21:37Good day,
Kindly note that the content purchase 2 which was explained to me as being Windsports, is nowhere to be found on my cellular device. I have searched and cannot find it. I can find no proof that this application was downloaded to my device by myself.
Kindly remove this amount off my bill.
Looking forward to hear from you.
Kindly note that the content purchase 2 which was explained to me as being Windsports, is nowhere to be found on my cellular device. I have searched and cannot find it. I can find no proof that this application was downloaded to my device by myself.
Kindly remove this amount off my bill.
Looking forward to hear from you.
LG
Lizaan G's update10 Feb 2025, 21:37
Reviewer Update
Good day,
Kindly note that the content purchase 2 which was explained to me as being Windsports, is nowhere to be found on my cellular device. I have searched and cannot find it. I can find no proof that this application was downloaded to my device by myself.
Kindly remove this amount off my bill.
Looking forward to hear from you.
Kindly note that the content purchase 2 which was explained to me as being Windsports, is nowhere to be found on my cellular device. I have searched and cannot find it. I can find no proof that this application was downloaded to my device by myself.
Kindly remove this amount off my bill.
Looking forward to hear from you.
LG
Lizaan G's updateReviewer Update
18 Feb 2025, 19:33Good day,
Kindly note that i am still waiting for feedback on my query.
Please do not close my query without resolving it. I require a call to sort it out.
Kindly note that i am still waiting for feedback on my query.
Please do not close my query without resolving it. I require a call to sort it out.
LG
Lizaan G's update18 Feb 2025, 19:33
Reviewer Update
Good day,
Kindly note that i am still waiting for feedback on my query.
Please do not close my query without resolving it. I require a call to sort it out.
Kindly note that i am still waiting for feedback on my query.
Please do not close my query without resolving it. I require a call to sort it out.
LG
Lizaan G's updateReviewer Update
25 Feb 2025, 07:45Again a week later and no contact. Is there anyone responsible for ensuring that your clients get called back on a HelloPeter review? No one is phoning me back. Now you want to deduct money from me. This is ********* as we are still in a dispute.
LG
Lizaan G's update25 Feb 2025, 07:45
Reviewer Update
Again a week later and no contact. Is there anyone responsible for ensuring that your clients get called back on a HelloPeter review? No one is phoning me back. Now you want to deduct money from me. This is ********* as we are still in a dispute.