Concerning Service

Unbelievable service. I’ll keep this short and to the point. This is now the second time I’ve struggled for weeks to get everyone aligned on my account. I am extremely frustrated that I have to call repeatedly, yet my payments are not updated and new statements take weeks to receive.

I am trying to apply for a laptop contract, but the delay on their side is holding everything up. At this point, they seriously need to hire better-equipped staff or reconsider whether they should be operating at all.