FS
Faywin S
1 reviews | Active since Aug 2019
18 Mar 2025, 13:42
Concerned
Good day
Seeing that you guys sorted out my matter what Wil now happen from end of this month cos like I said I won't be paying penalty's and so on so seeing that your rewards department sorted the matter out with you can I then please be informed how much my invoice is for this month or can it be sent to me please before end of this month
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
18 Mar 2025, 22:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 Mar 2025, 22:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
FS
Faywin S's updateReviewer Update
19 Mar 2025, 13:00Good day
Can I kindly ask for Vodacom to contact me please and explain to me via telephone about my invoices and stuff you guys said that you was gona call please call me Asap CV cause I've been waiting
Can I kindly ask for Vodacom to contact me please and explain to me via telephone about my invoices and stuff you guys said that you was gona call please call me Asap CV cause I've been waiting
FS
Faywin S's update19 Mar 2025, 13:00
Reviewer Update
Good day
Can I kindly ask for Vodacom to contact me please and explain to me via telephone about my invoices and stuff you guys said that you was gona call please call me Asap CV cause I've been waiting
Can I kindly ask for Vodacom to contact me please and explain to me via telephone about my invoices and stuff you guys said that you was gona call please call me Asap CV cause I've been waiting
FS
Faywin S's updateReviewer Update
19 Mar 2025, 13:01I am not paying two installments actually you guys just don't wana stop neh you keep going and going and going
FS
Faywin S's update19 Mar 2025, 13:01
Reviewer Update
I am not paying two installments actually you guys just don't wana stop neh you keep going and going and going
FS
Faywin S's updateReviewer Update
19 Mar 2025, 13:04I've said numerous times you asked for my statement to show that money was available and I've send it I am not paying any penalty fees whatsoever..you guys never got back to me after sending you my statement..I need clarity by end of Business day please
FS
Faywin S's update19 Mar 2025, 13:04
Reviewer Update
I've said numerous times you asked for my statement to show that money was available and I've send it I am not paying any penalty fees whatsoever..you guys never got back to me after sending you my statement..I need clarity by end of Business day please