concealed contract

<p>On 30 May 2016 I take out a Vodacom data contract, next thing I know I get an sms saying that my talking points have been incorrectly allocated, meaning they have been taken from me. I carry on with my day thinking this will be reversed. The next day I notice that all my calls are showing as "unknown", I check my phone settings only to find, after calling customer service, that I have to pay an extra R9.50pm to have my numbers showing. I mean, why wasn't I told anything about this from the start? I mean I lost over 400 talking points which equates to over R4000 of airtime I have bought in less than 18 months. Then I decide that this is too much as I never signed up for all this concealed drama so I want to cancel my contract. I was then informed that I will not be getting my talking points back even if I cancel the contract, even though I wasn't told that I would lose them in the first place! I was also told that I might incur cancellation fees and I know that there shouldn't even be an instance where I have to pay any fees to you as you were not completely transparent with regards to the details of the contract. Please cancel this full-of-surprises contract and give me back my talking points or you will find yourself one loyal customer down.</p>