rA
rehana A

1 reviews | Active since Jul 2015

25 Jun 2019, 10:29

con artist

I have just learnt that vodacom has been billing my company for something I did not subscribe too. They have done this to multiple phones. From the begining of this year I have been charged over R1500.00. When I called my service provider he informed me that this is happening to a lot of people. He then asked me to login into *135# to check what it was and then to unsubcribe to it. First of all i did not subcribe to anything and then got charged for this. Vodacom has done fruadulant activities on our phones. They need to be reimbused me for this, also I think we need to lay a charge against VODACOM. this is not the first time this has happened, the last time they charged us out of the blue for DATA when we did not require data or use data. NOW THIS!

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Replies (1)
Vodacom
Vodacom's reply25 Jun 2019, 14:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team