DS
Doctor S

1 reviews | Active since Sept 2022

28 Aug 2023, 10:19

comunication ombusman must investingate Vodacom ******** that vodacom does.

from the 11 August 2023 i have the query on my accounts Vodacom account number: I***

Will they were crediting the accounts they charge me again , South African you must be aware of this ******** vodacom they are doing on the people account.

According they records payment R 141.31 was not received on your Vodacom Account. Please make immediate payment to avoid disconnection of all services.

They *****ulent charge me when i do Query they say we are refunding after that they *****ulent charge me again on top of *****.

communication ombudsman must do investigation this ******** elements it does not stop it is worse.

0
Replies (1)
Vodacom
Vodacom's reply28 Aug 2023, 11:56
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team