DS
Doctor S
1 reviews | Active since Sept 2022
28 Aug 2023, 10:19
comunication ombusman must investingate Vodacom ******** that vodacom does.
from the 11 August 2023 i have the query on my accounts Vodacom account number: I***
Will they were crediting the accounts they charge me again , South African you must be aware of this ******** vodacom they are doing on the people account.
According they records payment R 141.31 was not received on your Vodacom Account. Please make immediate payment to avoid disconnection of all services.
They *****ulent charge me when i do Query they say we are refunding after that they *****ulent charge me again on top of *****.
communication ombudsman must do investigation this ******** elements it does not stop it is worse.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
28 Aug 2023, 11:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Aug 2023, 11:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
