RB
Ronelle B
1 reviews | Active since Nov 2020
13 Nov 2020, 17:09
Comunication is important
No data conectivity today. All comanies have technical problems but at least send put a bulk sms to botify all clients. Havent been able to use vodacom data since 1pm.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
14 Nov 2020, 13:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Nov 2020, 13:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
16 Nov 2020, 16:56Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Your concerns have been noted.
Apologies for any inconvenience caused.
Regards Consumer Website Team
Apologies for any inconvenience caused.
Regards Consumer Website Team
Best regards,
Vodacom's reply16 Nov 2020, 16:56
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Your concerns have been noted.
Apologies for any inconvenience caused.
Regards Consumer Website Team
Apologies for any inconvenience caused.
Regards Consumer Website Team
Best regards,