JB
Janette B

1 reviews | Active since Jan 2017

28 Jun 2018, 04:49

Compliment Tristan Auret

I would like to thank Tristan Auret at Vodacom who sorted out my 2 year account problem I had. Not only did he sort it out, he found the origin of the problem, sorted it out, went futher and got my name removed from ITC. During this month sorting out this he called me daily to provide me with progress. Tristan Auret is a asset to Vodacom. If all employees could train with him, Vodacom would loose less clients. This problem was listed here before and Tristan sorted it out. Well done. And thank you Tristan.

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Replies (1)
Vodacom
Vodacom's reply28 Jun 2018, 08:50
Official

Dear Customer,

We are glad to hear of the service that you received.

Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.

Regards

Consumer Website Team