HV
Hennie V
1 reviews | Active since Dec 2023
04 Jan 2024, 09:24
Compliment
I had an outstanding issue with Vodacom for almost 5 weeks , and it has eventually been resolved . Thank u Clint for your professional and efficient customer service , I really appreciate it. I have received the refund as promised. I still fail to understand why loyal customers have to revert to extreme measure's to have an issue resolved. In any event , Im now glad it has been resolved and we can move forward. Well done Clint ,keep up the good work.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
04 Jan 2024, 10:20Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Jan 2024, 10:20
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
