TN
Thato N
1 reviews | Active since Dec 2023
13 Dec 2023, 15:38
Compliment.
I called vodacom on Monday the 11th,i was assisted by A gentleman by the name of Samkelo from cancellation.,woow he gave me an outstanding customer service, he was patient and clear. He is most definitely a keeper and his level of communication is out of this world.
What I loved the most is I called vodacom again today, the 13th, I was assisted by the other gentleman, I ddnt get his name but he was also amaaazing... Keep those guys. After a call, Samkelo called back to check if I understood everything he explained on the 11th and if there is anything he can assist me with. There is a little of those these days, Thank you Samkelo for ur sizzling services. Nhu
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Replies (1)Vodacom's replyOfficial
14 Dec 2023, 07:15Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply14 Dec 2023, 07:15
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
