Compliant service just as Bad

I just would like to let you know that since you posted your Generic response to my previous complaint on 04 Jan that a consultant will get back to me, I have not received 1 single call. I have given up to try and get my stuff resolved!!!!<br> And please do not worry about posting your response, do not waste your time, actually use your time to get back to your clients. I am doing it for you.<br> <br> Hello heun_herm,<br> <br> Thank you for making us aware of this matter.<br> <br> A consultant will make contact with you soon.<br> <br> We apologise for any inconvenience caused.<br> <br> Regards<br> Consumer website team