DD
Davina D

1 reviews | Active since Mar 2013

29 Sept 2017, 12:53

Completley useless

Since the first of june i have been dealing with Vodacom, they *****ed up on my upgrade and no one can fix the problem. I have lost count of how many people i have spoken to they still refuse to help me! I hope i hear something back this time or i will be taking my business else where!!!

0
Replies (2)
Vodacom
Vodacom's reply29 Sept 2017, 15:53
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply20 Oct 2017, 14:24
Official

Good day Davina,

As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Lucian

Best regards,