COMPLETELY USELESS!
<p>After making several requests for contact which NEVER happened, and after several NEGATIVE reviews... Even going on to FB.... Vodacom just never ever contacted me.</p> <p>I finally called in myself and was assured by a supervisor my problem was resolved... GUESS WHAT it wasnt.</p> <p>Im now holding on for 17min to fix it AGAIN...</p>
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Replies (2)
Vodacom's replyOfficial
28 Feb 2017, 09:51Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Feb 2017, 09:51
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
's updateReviewer Update
28 Feb 2017, 11:18SAME OLD GENERIC REPLY!!!! STAND BY MY ORIGINAL STATEMENT! USELESS
's update28 Feb 2017, 11:18
Reviewer Update
SAME OLD GENERIC REPLY!!!! STAND BY MY ORIGINAL STATEMENT! USELESS