1 reviews | Active since Jul 2011
Completely unhelpful walk in centre
<p>After having serious issues with Vodacom, struggling to reach them and not finding everyone helpful. I eventually was told to go to the walk in centre at Gateway. Again the person I spoke to could not help me and referred me back to the department that had told me to go to the walk in centre (accounts).</p> <p> </p> <p>The concultant was rude and unhelpful. I spoke to the manager to log a complaint. I asked the manager what he was going to do with the complaint and the response was "nothing"</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
