RM
Richmond M

1 reviews | Active since Mar 2021

01 Mar 2021, 07:50

Completely Pathetic Service, Nonsense and Dishonest

Nonsense! A completely pathetic service. I called three months ago to cancel my insurance and have been told that it was canceled. Come end of the month my account has been debited, I called again to find out why and I was told the cancelation didn't go through but they do have record of it and promised me that this will never happen again. I don't know how many times I've been calling now because this dishonest and pathetic excuse for a business has been debiting my account without my consent. This is utter Nonsense and Vodacom must stop with thier dishonest and ********* business practice. I WOULDN'RECOMMEND ANYONE TO THIS SELF GLORIFIED BEST NETWORK IN SA. THEY COMPLETELY DISHONEST I'M DISGUSTED.

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Replies (1)
Vodacom
Vodacom's reply01 Mar 2021, 10:06
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team