Completely ignored by Vodacom regarding poor signal issues

On 6th September i reported to Vodacom about the poor signal issues that I was experiencing at my home office. They asked me to send my details via DM to their support department which I did. I never heard from them and so on the 11th of September I sent them another DM requesting feedback and explaining the frustration that I was experiencing on that particular day whilst trying to run my business and again they had not responded. I then screenshot my DM's and tagged them in my tweet showing them that they dont bother to respond and still no response. I retweeted my tweet and so did my wife and still no response. As a Red VIP customer im highly disappointed with the poor level of service as well as bad attitude. My main line is up for renewal this month and I will not be renewing and I urge people out there to be very careful when signing up with Vodacom as the signal is poor in many areas of South Africa and I have even lost count of the number of dropped calls that I experience daily and most of all the poor service is what makes Vodacom a no no.