COMPLETELY IGNORED

<p>I have been a customer of Vodacom for many years and have 3 contracts with them.</p> <p> </p> <p>3 weeks ago, I requested an itemised billing for one of my contracts. I still have not received it. I have called and chatted to many consultants during this time all of which assured me I would receive it within 48 hours. Such a simple task such as an itemised bill cannot be completed.</p> <p> </p> <p>I have given up and cannot believe such an enormous organsisation such as Vodacom offers such poor customer service. </p> <p> </p> <p>The consultants I spoke to were Ndubabalo, Khanyelihle, Nonhlanhla and Mapule Freddah from the online chat service. I even called the call centre a few times but did not take note the names. </p> <p>Reference I was given was 1- ********** 4794</p> <p> </p> <p> </p>