Completely Frustrated with Vodacom Fibre – Zero Support

I’ve had an absolutely terrible experience with Vodacom Fibre over the past two weeks. My internet has been completely down, and despite calling multiple times to resolve the issue, nothing has been done. I even emailed them asking not to be charged for this period, but they ignored me entirely.

This level of service is unacceptable. At this point, I just want to cancel my fibre and warn others about their lack of support. They had the audacity to tell me to pay an extra amount a month so that I can be covered when my fibre is down. They didn't try offer a temporary solution.

I can already predict that the response from vodacom will be "one of our consultants will phone you" and guess what no one from their side will phone to fix the issue. Guys stay away from vodacom Openserve fibre