1 reviews | Active since Nov 2025
Completely *********** company
Please never use vodacom, this is the second review im writing because their online and in store service is absolutely useless, been waiting since end of September for them to "get stock" for the base iphone 17, my previous review was for the online where they didn't call and inform us that because they dont have stock but instead just cancelled our order all together to the point where we had redo the whole process 3 times, we then went in store and its the same, they tell us they will have stock and we would finally be getting the phone but no they their story chances and now the stock they got was not the 17 but 13 15 and 16. I've been waiting almost 4 months now for them to get my phone. How do you tell a customer that you are getting stock of the phone after months of waiting just for them to throw it all away and now say no they still dont have stock. Completely *********** company both in store and online, that is not how you treat your customers, and its not the instore workers, they are extremely friendly and helpful but the higher ups, I mean how does one of your own employees get visibly embarrassed and knows how Completely sh*t their own workplace is to the point of them just having to sit their while we are on call with the help centre and they can hear how *********** they are, even the higher ups bc we've spoken to them and they say they will fix it and make it priority so we can get the phone finally but still to this day we dont have the phone.
Thank you for making us aware of your complaint.Kindly be advised that a consultant will make contact with you in due course to assist with your query.***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
Best regards,
Thank you for making us aware of your complaint.Kindly be advised that a consultant will make contact with you in due course to assist with your query.***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
Best regards,
Thank you for taking our call.
As discussed, we’ve processed an upgrade on cell number *** for the following:
iPhone 17 256GB
5GB Video Ticket x3
30GB Data x1 (C)
Free 12‑month extended warranty
RED 3GB 100min Plan (48 months)
Monthly Cost: R749.00 (R374 Finance + R375 Subscription)
Order Number: 5‑***
Status: Pending confirmation
Our confirmations team will contact you within 2–3 days to confirm your order. Once confirmed, your package will be released, and delivery may take 3–7 working days to complete.
Best Regards,
Vodacom Consumer Website Team
Best regards,
Thank you for taking our call.
As discussed, we’ve processed an upgrade on cell number *** for the following:
iPhone 17 256GB
5GB Video Ticket x3
30GB Data x1 (C)
Free 12‑month extended warranty
RED 3GB 100min Plan (48 months)
Monthly Cost: R749.00 (R374 Finance + R375 Subscription)
Order Number: 5‑***
Status: Pending confirmation
Our confirmations team will contact you within 2–3 days to confirm your order. Once confirmed, your package will be released, and delivery may take 3–7 working days to complete.
Best Regards,
Vodacom Consumer Website Team
Best regards,
