CB
Charl B

1 reviews | Active since Jun 2013

26 Nov 2020, 10:46

Complete "NO-SHOW" from Vkdaclm

Some 10 days ago I wrote a review about the alleged inexplicable loss of data which Vodacom responded to saying that a representative would be contacting me soon to sort out the issue. To date no one from Vodacom has contacted me and I honestly have had it with this service provider. My personal small business is suffering from the data losses and other people have also been complaining about the problem while all of us are being charged for the loss of data and airtime with Vodacom laughing all the way to the Bank. Honestly, I can't accept this any longer and have had enough of this nonsense. I would appreciate it if someone could sort out this problem once and for all. If. Not, I will stop any/all future payments to Vodacom and find another service provider. My contact has only been active for the past 2+ months and as consumer I have the right to terminate this non-service. Join me in doing the same and see where it leaves this poor service service provider.

0
Replies (1)
Vodacom
Vodacom's reply26 Nov 2020, 10:57
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team