complete lack of respose

Vodacom does it again! Pathetic service and complete lack of accepting responsibility <br> Last evening I called 6 times <br> 082111 as my modem suggested. <br> Each time took 3 minutes of mindlessly going through a menu of vodacom advertising new products and services before finally speaking to a human. Only to be told \I don't deal with contracts I will put you through \" then no response. <br> Eventually I get told to dial 082114 same response \"I will put you through to contracts. <br> By then I'd had enough. I asked to speak to a supervisor. Nobody was available but I would be called back. By a supervisor and also someone who could help with my modem. <br> 2 hours later still no response so I called again and went through the same process <br> Again promise of call back. And again no response. <br> <br> The call centre menu is a nightmare to navigate. <br> Service is appalling <br> "