1 reviews | Active since Mar 2009
Complete lack of response
I recently upgraded to a cheaper plan. Just saw my bill went from R300 to over a thousand. Lots of services is suddenly activated which I did not request.
Please sort out the mess Vodacom. I have heard nothing back from Hafiza after she promised she would get back to me.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team