BH
Beulah H
1 reviews | Active since Feb 2021
31 Mar 2021, 17:42
COMPLETE LACK OF CUSTOMER SERVICE
Since first posting about the complete lack of customer service given by Vodacom on 22 February 2021 nothing has been done by them except to receive answers such as "We apologise but you will receive feedback". How long does it take to get feedback? Five weeks? The most disgusting company to deal with.
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Vodacom's replyOfficial
01 Apr 2021, 07:40Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Apr 2021, 07:40
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team