1 reviews | Active since May 2017

31 May 2017, 15:26

Complete lack of accountability.

<p>After mess up my account completely, leaving me without data or airtime. When ask to please rectify the situation they just say no it's not our problem. </p>

0
Replies (2)
Vodacom
Vodacom's reply31 May 2017, 16:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply06 Jun 2017, 14:45
Official

Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team