Complete frustration with Vodacom service!!!

Second problem with Vodacom in less than a month! I sent in my phone for repairs at Vodacom, waited for over a month to receive my phone back and only received it back because I complained on Hello Peter. The phone went in for repairs for a cracked screen with nothing else wrong with it. I only had the phone a few days when I realised that the battery was a problem. Not even 2 weeks after the so called repair the phone will not work at all. I then took it back to Vodacom Clearwater who told me that they would sort it out. I booked it in last week Friday. I called the store only to be told that the phone might be sent to repairs today. It has never left Clearwater since friday and now I am sitting without a phone again. I expect more from a service that I pay alot of money for. I am completely frustrated with Vodacom that doesnt seem to understand how important someone's phone is to their business.