Complete disappointment

Once again, I am here after another couple weeks of distress and utter skepticism in Vodacom SA.

After going through the motions of trying to launch a complaint, visiting more than one Vodacom store, numerous calls, lodging a previous complaint on Hellopeter with zero joy, throwing me back and forth on my call minutes between one *********** employee to the next, of which one lady named Olivia - I have, since February 2023, been ****** from by Vodacom. Every month they are taking money from my account for a device that was sent back to them at the beginning of March 2023 already. Because, the device was not what they had promised in their ‘much friendly telesales marketing’.

I’m am sick of being taken advantage of as law abiding, postive-outlook, South Africans. Companies that hold a monopoly takes advantage of good people. Vodacom has and will keep taking advantage of good people who pay their bills and will even pay for things that they don’t have.

I’m sick of this terrible service.