Complete and Utter stupidity

I complained a few days ago. And i will complain again as the extent of the feedback i receive from these people is that the account was cancelled in february. and then they add the full amount to my March statement. and if i don't pay, they'll add their imagined fees to my statement. <br> why is nobody listening at this stupid place??<br> i did not request cancellation. why must i pay for their mistakes? and now i'm without my data as well?? give my stuff back. re-activate my line!! why must i be penalised because your systems are archaic? it's your mistake, not mine. fire somebody for messing up, but don't take my money because you employ lazy idiots who can't even check that there's no signature on a form. i expect a senior person who (hopefully) know what they're doing to get back to me. <br> i swear, if this amount is being deducted off my bank account this month, there will be hell to pay. there is a reason why i'm slowly waiting for each of my contracts to expire. then i'll be done with your ****ed up excuse of a company forever!