1 reviews | Active since Jun 2015
Complaints : Suspend Contract Accounts
Having recently complained several times regarding how data is quickly being depleted, my last complaint resulted in Vodacom giving me a token gesture of 3GB. In order to get money back from me, they have now suspended my 6 contract accounts due to an arrears of R289. Having been a Vodacom customer for over 18 years, I was always allowed to make this up the following month with suspension. 6 data contracts reconnection costs +/- R660. How sneaky and malicious they have proven to be!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
