TD
Tanya D

1 reviews | Active since Nov 2016

05 Jan 2021, 18:12

COMPLAINTS NOT BEING SORTED WITH VODACOM

USELESS !!!!! WITH EMPTY PROMISES. DECEMBER I WROTE A REVIEW ABOUT VODACOM BILLING MY DAD A AMOUNT OF R6000 FOR NO REASON AND AFTER HE REPEATEDLY ASKED FOR HES CONTRACTS TO BE CANCELED THEY DIDN'T DO ANYTHING AND STILL BILLED HIM EACH MONTH, ANYWAY A GUY PHONED BACK PROMISING HE WILL INVESTIGATE AND SORT ANYTHING OUT. YET AGAIN EMPTY PROMISES. NOTHING WAS DONE. YOU HAVE TO BE REALY DESPERATE OR OUT OF YOUR MIND TO EVER CONSIDERING VODACOM AS A NETWORK SERVER. THEY ARE USELESS AND LIKE *****ING OLD PEOPLE. I'VE HAD ENOUGH!!!

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Replies (1)
Vodacom
Vodacom's reply06 Jan 2021, 08:48
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team