NP
Nyax P

1 reviews | Active since Sept 2019

13 Feb 2021, 07:54

Complaints follow up

""""Thank you for your patience and cooperation. Your query with ref number *** has been resolved. Visit www.vodacom.co.za/app from your phone. Thank you, Vodacom """" This is hopeful text received and a call of promise there after. It's been a week still waiting for technician or a feedback if call closed as problem resolve

0
Replies (1)
Vodacom
Vodacom's reply13 Feb 2021, 13:37
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team